Moving Forward | 2025-2028 Strategic Plan
Mission
To enrich lives and communities through universal access to knowledge, lifelong learning, literacy and cultural experiences.
Strategic Values
Advancing Awareness and Patronage
- Create a brand identity.
- Understand who our patrons are.
- Establish community engagement plan.
- Establish network of LCL ambassadors.
- Staff and key partners have up-to-date knowledge of LCL services,
resources, programs.
Programming with Intention
- Every program follows LCL’s structure and has clear, stated objectives
aligned to LCL’s strategic priorities and mission. - Increase number of staff with expert skills and knowledge in curriculum/
program design. - Identify and establish purposeful partnerships that fill strategic gaps in
services/expertise. - LCL marketing and program design are responsive to each other and are
aligned to reach patrons.
Workplace Culture
- Establish an organizational chart and systems that supports a high-performing
workplace culture. - Open feedback loops between staff and leadership, staff and supervisors.
- Effective communication strategies between departments and branches.
- Cultivate and maintain a culture of ongoing professional development and
peer learning.
Financial Sustainability and Diversification
- Increase grant dollars won.
- Increase endowment.
- LCL funding allocations support strategic priorities.
Optimizing Facilities
- Establish facilities advancement and maintenance plan for each location.
- Expand hours.
- LCL spaces are known for their welcoming environment, clean, convenient,
and useful. - Consciousness stewardship - balance environmental footprint with
financial stewardship.
Values
Values
Community
We work together for the success of others, celebrating our unique and collective values.
Universal Access
We level the playing field ensuring everyone has an opportunity to participate and thrive.
Customer Service
We act in service of others while providing solutions and support.
Learning and Literacy
We make learning through doing possible and unique to each individual.
Stewardship
We use resources and time responsibly to help those who need it, being mindful of the past, present and future.
Integrity
We acknowledge our part in the Big Picture and show up for others.